What's After Sales Tools
It is a software solution for Product Technical Assistance that is aimed at all the actors involved: Company / Producer, Distributor, TAC (Technical Assistance Centre), User / Final Customer.
The solution is available on the CLOUD in SaaS mode or as a customized solution for the WEB that can be used by personal devices: PC – Tablet – Smartphone. In both cases the SOLUTION is proposed as a single License for Use regardless of the numbers of data managed by the Website / Software (number of Users / Accounts – number of Models / Parts / Tables – number of Documents – number of Active Connections – etc. etc.).
After Sales Tools is the result of 25 years of collaboration and partnership between TOPGRAF and its Customers in the specific field of Services and Software Solutions for Post-Sales.
After Sales Tools is a cutting-edge solution for manufacturing companies that need to provide integrated services on their products during their life cycle at the end user.
After Sales Tools is a solution entirely made in ITALY for important companies of national and international level (not exclusively Italian).
After Sales Tools is used continuously by over 20,000 users worldwide to correctly identify and request spare parts to manufacturers (in and out of warranty), consult Product Technical Documentation, collect operating data of its machines and / or control them through the Web .
After Sales Tools is the 4.0 version of the PartiRicambio.it® solution by TOPGRAF srl.